If you are an agency, a third party managing someone else's Facebook advertising through StitcherAds, or one of our Managed Service clients, there are a few important notes to consider regarding permissions and access levels.

In order to fully utilize StitcherAds, the Facebook user account in question (i.e., whoever will be managing the account) should have full access to the following sections of the client's Business Account:

  • Ads Accounts
  • Pages
  • Product Catalogs
  • Pixels
  • Instagram Accounts

While these items can be granted one-by-one, we strongly recommend asking the client to update the user accounts in question to Employees with Admin level access to the client's Business Account within Facebook. This will take care of all permission/access issues in one step. More importantly, it will allow for any StitcherAds-created product catalogs to live within their business account.

If you have any Facebook permissions/access questions, please ask your Customer Success Manager.

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